Frequently Asked Questions
Answers to Common Questions About Our Hair Salon Services
At From Hair to Eternity, we want you to feel confident and informed about your experience with us.
Below are answers to some of the most frequently asked questions about our services, policies, and booking process.
If you don’t see your question here, feel free to contact us at (610) 691-6771.
General Questions
Where is your salon located?
We are located at 2560 Easton Avenue, Bethlehem, PA, in the heart of the Lehigh Valley.
What are your business hours?
- Monday–Thursday: 9:00 AM – 8:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday–Sunday: 8:00 AM – 5:00 PM
Do you take walk-ins?
While we welcome walk-ins when availability allows, we recommend booking an appointment in advance to ensure we can accommodate your desired time.
Do you offer consultations before services?
Yes, we offer personalized consultations before every service. During this time, we’ll discuss your goals, preferences, and any concerns to ensure you get the results you want.
What forms of payment do you accept?
We accept cash, checks, VENMO
Is parking available at your salon?
Yes, we have convenient parking available for our clients right at the salon.
Do you sell any hair products?
Yes, we carry a selection of professional, salon-grade products to help you maintain your style and keep your hair healthy at home.
Are your products cruelty-free?
Absolutely! We use cruelty-free products in all our services to ensure ethical and high-quality results.
Services
What services do you offer?
We provide a wide range of services, including haircuts, styling, coloring, balayage, perms, texturizing, hair repair treatments, and wedding/bridal styling. Visit our Services page for a full list.
Do you offer hair treatments for damaged hair?
Yes! We specialize in repair, conditioning, and bonding treatments that restore strength, shine, and moisture to damaged or over-processed hair.
Can you handle curly or textured hair?
Absolutely! Our stylists are trained to work with all hair types, including curly, textured, fine, and thick hair. We also offer treatments specifically designed for curly hair.
What’s the difference between highlights, balayage and ombre?
- Highlights: a technique where select hair strands are made lighter than your natural color or adding lightness or dimension for contrast.
- Balayage: A hand-painted highlighting technique for a natural, sun-kissed look with soft blends.
- Ombre: A bold color gradient that transitions from dark roots to lighter ends for a more dramatic effect.
How long does a typical appointment take?
Appointment times vary depending on the service:
- Haircuts: 30–60 minutes
- Hair coloring or balayage: 2–3 hours
- Wedding/bridal styling: 1–2 hours per person
Can I bring inspiration photos for my appointment?
Yes! We encourage clients to bring photos or share ideas for their desired look. This helps us tailor the service to your vision.
What should I do to prepare for my hair color appointment?
We recommend arriving with clean, dry hair. Avoid using heavy styling products prior to your appointment for best results.
Can I combine multiple services in one appointment?
Of course! Let us know when booking, and we’ll schedule enough time for all the services you need.
How often should I schedule haircuts to maintain healthy hair?
We recommend trimming your hair every 6–8 weeks to prevent split ends and maintain your style.
Wedding & Special Events
Do you offer on-location services for weddings?
Yes, we provide both in-salon and on-location hair and makeup services for weddings and special events. Contact us to discuss your needs and location.
How far in advance should I book my bridal services?
We recommend booking 3–6 months in advance to secure your date, especially during peak wedding season.
Is a deposit required for bridal bookings?
Yes, a 50% non-refundable deposit is required at the time of booking to secure your wedding or event services.
Do you offer trial hair and makeup sessions for brides?
Yes, we highly recommend scheduling a trial session to perfect your look before the big day.
How many people can you accommodate for bridal parties?
We can accommodate bridal parties of any size with advanced booking. Contact us to discuss your party's needs.
Do you offer makeup services for non-bridal events?
Yes! We provide professional makeup services for proms, photoshoots, and other special occasions.
Can I schedule hair and makeup for an early morning wedding?
Yes, we offer early morning appointments and can adjust our schedule to fit your timeline.
Booking & Policies
How do I book an appointment?
You can book an appointment by calling us at (610) 691-6771.
What is your cancellation policy?
We kindly ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations may incur a fee.
Do you offer gift cards?
Yes, we offer gift cards for all our services. They make a perfect gift for any occasion and are valid for six months from the date of purchase.
Do you charge a deposit for services?
Deposits are required for bridal and group bookings to secure your appointment. Other services do not typically require a deposit.
What happens if I’m running late for my appointment?
Please call us if you’re running late. Depending on our schedule, we may need to adjust or reschedule your service.
Are there cancellation fees?
Cancellations with less than 24 hours' notice may incur a fee. Bridal and event services require more notice due to their complexity.
Do you have a referral program?
Yes! Refer a friend, and both of you will receive a discount on your next service. Ask us for details during your visit.
Hair Care & Maintenance
How do I maintain my hair color between appointments?
Use color-safe, sulfate-free shampoos and conditioners. We can recommend products to keep your color vibrant for longer.
Do you offer advice on home hair care?
Absolutely! During your appointment, we’ll provide tips and product recommendations to help you maintain healthy hair at home.
How can I protect my hair from heat damage?
Always use a heat protectant spray before styling with hot tools. Limiting heat use and scheduling regular conditioning treatments also helps.
Still Have Questions?
If you have any other questions or need more information, feel free to contact us at (610) 691-6771, email us at vmspiritfilled@gmail.com, or stop by our salon at 2560 Easton Avenue, Bethlehem, PA.
Ready to Transform Your Look?
Book your appointment today and experience the From Hair to Eternity difference.
We can’t wait to bring your vision to life.
Visit Our Salon Today!
Conveniently located at the corner of Easton Ave and Rodgers St. in Bethlehem, PA, our salon is your destination for exceptional hair care and styling. With flexible hours and a welcoming atmosphere,
We are here to serve clients across the Lehigh Valley.
